To place an order with frisky frog, you should be aware of the following:

you must be over 18 years of age;

you will need to supply a delivery address in the United Kingdom and note that PO box numbers, hotels or accommodation addresses are not accepted;

you must have a valid PayPal account or credit or debit card issued by a bank accepted by us;

as a minimum, you will be required to provide your real name, a daytime telephone number, an email address and payment details;

our products are not suitable for young children under five years of age;

and by placing your order, you are confirming that you have read and accept our terms and conditions.

To place an online order with frisky frog, simply select the product(s) you wish to purchase by clicking on the 'ADD TO BASKET'  button underneath the product picture. For most products you may select more than 1 of the same item by using the drop down list next to the 'ADD TO BASKET' button. You can also change the number of items in your basket whilst viewing the Shopping Cart.

When you have added your first item to the basket a new 'Shopping Cart' window will open on your screen because your frisky frog basket is located on a secure PayPal server. If you wish to look at more things on the frisky frog site, click the 'Continue Shopping' button. The Shopping Cart window will remain open and you can return to it at any time.

When you are ready to complete your order, return to the Shopping Cart window and follow the on screen instructions to pay by credit or debit card or with your PayPal account.

frisky frog accepts payment securely online or over the telephone.

Your account will be charged prior to dispatch of your order.

If you wish to place your order by telephone, please contact us on 01753 369269, Monday to Friday 11.00am to 5.00pm. Should we be unable to take your call you may leave a message or send an email to mail@friskyfrog.co.uk with your name and a telephone number where you can be reached during office hours so that we can contact you.

Under no circumstances should you send your payment card information to frisky frog via email.

We use PayPal to securely process all of our payment transactions. PayPal is a system used worldwide to pay for goods online, securely and quickly. You do not need a PayPal account to use it; you can pay with any debit or credit card. Whilst we welcome payment by PayPal account, we also accept the major credit and debit cards: